REFUND & RETURNS.

You may request a return within the return period shown in our store policy. Items must be unworn, unused and returned with their original box, tags and packaging.

Contact our team with your order number and the item you want to return. We will confirm the next steps and the correct return address.

Try trainers indoors on a clean surface. Creased, marked, worn or damaged items, and damaged shoe boxes, may not qualify for a refund.

Personalised products, gift cards and items marked as final sale may not be returnable unless faulty. Your statutory rights are not affected.

Once inspected, approved refunds are sent to the original payment method. Your bank or payment provider may need additional time to display the funds.

If your order arrives damaged, faulty or incorrect, contact us promptly with clear photographs so we can investigate and put it right.